Interlude
On small problems
Gary, 41, ordered a Hawaiian pizza, and it had pineapple on it. Brenda, 63, asked to speak to the manager of the weather. Dev, 27, felt judged by his toaster.
None of it mattered, except to them. That is the thing about problems: each one is small, and each one is somebody’s whole afternoon.
From now on, the complaints arrive as figures on a dashboard. Somewhere behind them, a pizza still has pineapple on it.